PITTSBURGH (KDKA) — Duquesne Light says scam artists continue to target its customers. They now have a new warning about what you need to watch out for.
On Thursday, several Duquesne Light customers complained about getting calls saying their service will be terminated if payment isn’t made immediately.
The caller claims to be from Duquesne Light and has specific directions.
“They need to go to a CVS or 711 or buy a prepaid credit card, send them the numbers and it will stop termination,” Duquesne Light’s Joe Vallarian says.
Duquesne Light says don’t fall for it. The calls are not coming from them.
“We don’t ever ask for any type of pre-paid card,” said Vallarian. “We’re not going to call 20, 30 or even 40 minutes before a termination happens.”
Duquesne Light says a lot of business customers have gotten the call, but they say it can happen to anyone.
“We want to make sure that everyone knows, whether you are a business or a residential customer, that it’s not us calling, you’re not in danger of termination and we’re not going to ask you to run out and buy a pre-paid credit card to pay your bill,” says Vallarian.