Get Marty: Testing Company Loses Student Teacher's Passing Test Scores

PITTSBURGH (KDKA) -- A 22-year-old Pittsburgh student teacher was worried she may not be able to get a teaching job when she reached out to Get Marty.

"It was just one terrible thing after another," says Parker Paine.

Paine is a senior at Duquesne University. She's student teaching right now in Upper St. Clair. In order to get a teaching job after graduation she had to pass certification tests called PECT.

Paine took the test and passed with flying colors.

But she ran into a major roadblock when the testing company lost her data on a crucial test.

"I was shocked. They sent me an email saying I have to take the test again. I can't believe it," she said.

That's when KDKA got involved.

We reached out to the testing company. The Pearson Company has agreed to look into the problem.

A week later, Pearson sent us an email.

It reads: "While new test taking technology allows for a smoother process and quicker, more accurate grading, unfortunately, on very rare occasions, it can also malfunction, as was the case here. We were able to verify that Ms. Paine had taken and passed the PECT."

"I can't believe it. You fixed it," says Paine.

She will now graduate from college and pursue a full-time job.

KDKA was unable to verify how many times testing data is lost.

If you'd like Marty to help you solve your problem, email him at GetMarty@kdka.com.