Noodles & Company Abruptly Closes Some Stores, Employees & Customers Shocked

BRIDGEVILLE (KDKA) — In the middle of the night, Noodles & Company in Bridgeville stripped the store of its equipment, and even the logo.

And that was a surprise to employees when they showed up for work the next day.

“Shocked. Didn’t see it coming,” said Dustin Harper, a former Noodles employee.

“I was told you’re out of a job,” added Penny Roberts, another former employee.

Roberts said she’d heard rumors about some stores closing so asked her boss about it.

“He called the regional general manager, and it was, ‘Oh no, don’t be silly, your store’s doing good,’” Roberts told KDKA money editor Jon Delano on Thursday.

“’None of you have anything to worry about. We’re closing the older non-profit stores,’” she was told.

Instead, she got a letter saying Noodles was “eliminating your position effective today” with just two weeks’ severance pay.

Patrons who showed up for lunch Thursday were just as surprised.

“They’re some restaurants over here, and it’s nice to just hop over here and get something quick, and I’m really surprised that it’s closed,” said Molly Selby, of Canonsburg.

“We love this place. It’s good food,” said Chetan Chothani, of Mt. Lebanon, who showed up to eat.

Delano: “Your reaction to the fact that it closed without notice?”

Chothani: “Surprise. Disbelief.”

The Noodles in Bridgeville isn’t the only store to close.

At least five stores in the Pittsburgh area have shut their doors, all without notice to their employees.

Besides Bridgeville, the other closed stores are in Monroeville, Peters, South Strabane, and Wexford, leaving just four Noodles open in Cranberry, Market Square, Oakland and South Hills Village.

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The company says Noodles closed 39 “underperforming stores” across the country, but it’s painful.

“I had another job that I quit to come full-time here and be a shift manager. So really hurts,” added Harper.

More from Jon Delano
Comments

One Comment

  1. Tom Baranski says:

    “who showed up to eat.’ Really?

  2. Bill Cousins says:

    Little Caesars Pizza pulled the same stunt in 1999 in the Pittsburgh Market. Closing all their locations and changing the locks in the middle of the night. They told the media they were remodeling all the units… Two weeks prior at a Mgr meeting they told us how great we were doing and how bright the future looked.

  3. EM Pitt says:

    One of my co-workers at my job, which is right up the road from the Peters store, was a manager at the Bridgeville store. It stinks that all of these people are out of a job just like that.

    This is typically what restaurants do though. They close suddenly because they don’t want their employees abandoning them to find other work, as well as customers, who may not eat there because they think the food won’t be fresh.

    The problems with Noodles and Co are that they do little to no advertising and they do no coupons whatsoever. Their food is decent but pricey, and the portions are small for what they charge. A lot of customers won’t eat at a place unless they can get some kind of deal.

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Comments are closed.

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