I am writing to just send a thank you to Terry for his great service on 02/19/2015 for the job where we had a toilet overflow and sewage come up in the basement drain. The night before we first called a large plumbing company in the area. They arrived 8 hours after they said they would and put a camera down the drain in the basement. The guy doing the work made a lot of polite conversation then after finding the blocked area in the pipe said it was ice, and that it had expanded and broke the pipe. Next I was told he could have a crew out at the house at 9:30 AM to get started in fixing the pipe. All for $6500. I asked if he could snake the line and he said it wouldn’t break the ice. I was ready to say get going the large fix as I knew we needed the toilets working ASAP because my daughter was coming home for the weekend. Since it was below zero outside I thought what he said made sense. Anyway, my wife insisted we get a second opinion. That plumber seemed disappointed. Later in the night I was talking with a friend online and she recommended that I call Terry's Plumbing. So I did, and the next morning I received a return call. I mentioned to the person on the phone that the sewage pipe might be frozen, she asked how I knew, and I told her about the night before. So then Terry got on the line and asked about the issue, and I explained it. Right away he knew something was fishy about what had been explained to us by the plumber from that large plumbing company. So he assured me everything would be ok and that he’d come mid-morning to take a look. He arrived when he said he would and to make a long story short, he snaked the drain, the clog was removed and the toilets were flushing freely once again. What a relief! So, we wanted to thank Terry for being an honest plumber! He saved us from wasting $6350. Terry is now our go to plumber, and we will be recommending him to all of our friends and family!
I had sewer backing up. I call...
I had sewer backing up. I called Terry's Plumbing and they arrived pretty quickly (within1 1/2-2 hours). I needed a basic snake of my floor drain. He brought in the machine and quickly fixed the matter. He was in and out in about 30 minutes. I paid $90 and am happy with the service. Was praying this wasn't a big $ job. I give a 5 star rating for this job.
Scam Artists!!----plain and simple!!
Scam Artist--plain and simple!