A PLUMBER YOU CAN TRUST.
I highly recommend anyone having plumbing problems to call Terry's Plumbing. My sewer had backed up over the weekend & I didn't know who to call that I could trust. My husband would have taken care of this but he passed away a few months ago so I am a single Mom with two small children. I asked my neighbor to recommend a plumber & he gave me Terry's Plumbing name. I called him saturday morning & he was out before noon & unclogged my sewer in less than an hour. I was given a very reasonable price over the phone before he came out & that is was I paid when he was done. I had many questions since my sewer had never backed up before & he answered all of them. He put me at ease & I will definitely use Terry's Plumbing again !!!!
Women- stay away. Scam artist who think women know nothing!
I had my sewer back up today. So I called Terrys Plumbing. The plumber came out and 'tried' to snake my drain. He said it wouldn't open and part of the line need replaced. When explaining the 'issue' he talked down to me as if i was a child. He gave me an estimate for the work $4,500.00!!!!!! My house is only five years old. I told the plumber to let me think about it and I will be in touch. So, I searched another plumber online for a second opinion. The second plumbing company had a licensed plumber come out and clear my drain right away. He explained it was near impossible for the pipe line to have gone bad already. How dumb does Terrys Plumbing think I am? Just because I am a woman doesn't mean I do not have common sense with Plumbing. Now I know to NEVER use them again. Had a bad vibe with the person in my home and experience over all!
Best Plumbing Service
We had a gas leak on the outside of my house and we had a plumbing co. come and try to tell us we had to run a whole new line. So we called Terry's Plumbing to get a second opinion and they told me there was no reason to have the line replaced and that it was just a leak at the gas meter. They had it taken care of in a few hours and we saved thousands. From now on they will be the only plumbing co. we use.
I never thought I would be so pleased with a plumber that I'd actually want to take the time to write a review about them. Our experience with Terry's Plumbing was that good! They have someone answering the phone who is both pleasant and knowledgeable. When our hot water heater burst we were in a panic. I remembered someone talking about an experience they had with Terry's plumbing and how great it was. The woman on the phone explained the process and the next day we had a new water heater. I could not recommend Terry's Plumbing highly enough based on my experience.
Professional and Reliable Plumber
I recently bought a new house and within the first month of being in my house I had a sewage problem in my basement. I was frantic so I called several local plumbers and received the best quote from Terry’s Plumbing. The plumber showed up on time, ran the camera down the sewer, found the problem and fixed it. He was very knowledgeable and polite. I was very pleased with the work and with the price and will call Terry’s for all my future problems.
I had sewer backing up. I call...
I had sewer backing up. I called Terry's Plumbing and they arrived pretty quickly (within1 1/2-2 hours). I needed a basic snake of my floor drain. He brought in the machine and quickly fixed the matter. He was in and out in about 30 minutes. I paid $90 and am happy with the service. Was praying this wasn't a big $ job. I give a 5 star rating for this job.
Great Service and Great People
Moved into a new home and unfortunately had too many issues with plumbing in the home. Terry's came to the rescue at least 10 times during the first 60 days in my home. All in all they ended up replacing my sewer lines. I had great communication with Terry and his staff on each visit to my home. I highly recommend them to anyone who has plumbing issues.
Atrocious experience. Terry's plumber(Rick) came out to the house and rpair a refrigerator water line. 3 days later the line leaked and cause water damage to the finished basement. When called, same plumber was sent and claimed it was a different section of the line that had leaked and wanted to charge $200 to replace it again. When Terry was called, he offered the same, and when pressed offered to send Rick back out, then when pressed again, offered to send a different plumber. Refused to take responsibility for the water damage. \r
As a business, they succeeded in violating every principle regarding competence, trust and transparency. If I could give a negative star I would
Fixed my problem when another company couldn't
I recently had Terry come out due to, what I was lead to believe, a collapsed sewer pipe. I had first called Sullivan and they attempted to snake the sewer to the tune of $120 and they did not resolve the issue. Sullivan then quoted quoted me over six thousand (!!!!) dollars to dig up the driveway and repair the pipe. Terry came out and re-snaked the sewer line and in a matter of a few minutes had the blockage clear. Terry, was prompt, efficient, and best of all: affordable! I will be telling anyone that asks for a plumber about Terry! Terry saved Christmas this year.
Had a sewage back up and called Terry's. They ran a camera snake through the system and told me my pipes were clogged under the basement floor and the floor would have to be jackhammered and the pipes replaced at a cost of $6000! I had to pay $400 for their time (about 2 hours).\r
I was about to go for it and at the last minute decided on getting a second opinion. Another plumber came out and charged me $65 to snake the lines. Problem solved! I complained to Terrry's about the $400 I wasted and was rudely told I was paying for their time. Really? I thought I was paying for their expertise. Since what I actually received was either an attempted rip-off or incompetence, I wanted at least some of my money back. No dice. Rude, unprofessional, and incompetent.