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Tod Marks

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Amazon, Southwest Air Top Consumer Reports’ Annual Naughty And Nice List

Consumer Reports is out with its fourth annual naughty and nice list, highlighting companies with good and bad shopping policies.

12/13/2013

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Consumer Reports Offers Tips For Finding Better Customer Service

Where do you get the worst customer service? Computer tech support comes in dead last in Consumer Reports’ ratings, but there’s plenty of poor service all the way around. The good new though is that Consumer Reports says there are ways to get better help.

06/08/2011

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