Carnegie Residents Mad After Packages Left Out

CARNEGIE (KDKA) -- A delivery snafu with the U.S. Postal Service this weekend had one neighborhood confused as to what happened with their packages and when they saw where the boxes were, some got pretty irritated.

It happened in the Highlands of Carnegie.

The townhouses have their mailboxes grouped in two locations, so when people saw at least a dozen packages laying out in the open this weekend, it raised some concerns.

Kaitlin Clark said, "I just saw that there were a bunch of packages lined up underneath the mailboxes here. I was surprised that they would do that because it can be stolen."

Many of the packages are from Amazon Prime, which guarantees one-day shipping.

Typically the boxes arrive at the customer's door, so seeing them underneath the mailboxes set off some alarms.

Some connected to the homeowners association were angered and took pictures wanting to file a formal complaint with the Post Office and Amazon.

The Greentree Post Office is responsible for the deliveries made to the Carnegie neighborhood. Monday a spokesman for the Western Pennsylvania Postal Service apologized for this service over the weekend saying that this is not the norm and that controls have already been put in place to make sure this does not happen again.

Tad Kelley with the USPS said:

"We are aware of the situation. The employee did not conduct deliveries the way they're supposed to. That employee is newer and will be retrained. A supervisor went out today to make sure deliveries were made. It's critical this is done right because of the relationship the USPS has with Amazon and its Sunday deliveries."

By Monday afternoon, the packages had been removed from underneath the mailboxes and placed at the homes. The post office and Carnegie Police say nothing was stolen. Still, some won't take the chance to have it happen again.

"I probably would have them sent to my office from now on rather than have them sent to my home or my mailbox so it would deter me from ordering and having it sent to my personal residence," Patrick Callahan said.

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