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Get Marty: Woman's $15K Engagement Ring Goes Missing

PITTSBURGH (KDKA) -- When Marty Griffin's NewsRadio 1020 KDKA producer needed help, she reached out to Get Marty.

"I was in a bad place. I didn't know what to do," says Timira Rush.

Timira was engaged to be married last year. Her fiancée bought her a $15,000 engagement ring at a Jared jewelry story in Orlando, Florida.

She loved the ring. She loved the Jared sales' people. But Timira's problems started when she took the ring in for cleaning in January. She was told there was a loose diamond and repairs would take a few days.

"I expected the ring in a day or so. I didn't seen it again for months. I went crazy," says Timira.

Timira says no one with Jared would respond to her phone calls. That's when KDKA got involved.

Within a few days, Jared apologized for the communication problems. Turns out, Timira's ring was in Ohio for repairs.

Jared got the ring to Timira and also provided her with a several hundred dollar gift certificate for the purchase of wedding bands.

"I called them for months with very little response. None of this would have happened without your involvement, Marty," says Timira.

If you'd like Marty to help you solve your problem, email him at GetMarty@kdka.com.

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