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PITTSBURGH (KDKA) — A valet parking nightmare had a local couple calling Get Marty for help.

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“It was a nightmare. It was a real nightmare,” says Jenny Bradmon.

The Greene County woman was at the Hillman Cancer Center in Shadyside with her husband, Eugene Bradmon, who was there for a checkup in his treatment for melanoma. Hillman has valet parking, and the couple always uses it.

“The valet takes my car. The next time we see it, it’s totaled. I was shocked,” said Jenny.

Jenny calls her car “Blueberry.” She says the valet slammed her car into a cement pillar in the underground parking lot at the Hillman Cancer Center.

“I was speechless. I was stunned. I just wanted an explanation,” says Jenny.

Turns out, the valet employee and the valet company do not work for UPMC. Both are independent contractors.

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She says the valet company was not helpful.

She sent Get Marty this email: “Marty, it has been a long and horrible experience. We got an estimate, it came in at $11,908. The car is totaled. We are without a car, $500 in rental fees. Time off from work. No idea how we are going to get another.”

Get Marty reached out to UPMC.

Within 24 hours, sending this email: “[UPMC] will assist her with additional funds beyond what the valet company will pay, to make certain that she can purchase a vehicle of the same year and mileage, making her whole again.”

“UPMC has said they will actually help me look for another ‘Blueberry,’” says Jenny.

UPMC did help her find a new car. She will pick it up later this week.

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If you’d like Marty to help you solve your problem, email him at GetMarty@kdka.com.