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WEST HOMESTEAD (KDKA) – A large water main break affected several homes in West Homestead Tuesday morning.

According to emergency dispatchers, the break happened around 4:30 a.m. on Pinewood Drive.

As of 8 a.m., water was still rushing down the road.

The water tore a hole in one person’s front yard and then rushed down the street, flooding several homes.

(Photo Credit: Danielle Dindak/KDKA)

Neighbors and West Homestead officials are questioning why it took several hours for Pennsylvania American Water Company to finally arrive and turn off the water.

“They were called at 4:20, they showed up at 8:15. There’s no excuse for that as far as we’re concerned, or the residents,” West Homestead Fire Chief John Dindak said. “I just feel, hey I don’t work there, I know this, nobody here that has jobs can delay four hours to be on scene. I realize things break and that’s what the neighbors are upset about. I understand you can’t send a crew out to dig, but send somebody out with the water keys to shut the system down to prevent the damage.”

“It was just a disaster, water all in my basement. My whole yard is a complete swamp,” Rachel Nelson said.

At least three homes were flooded. Several other homes suffered damage to their yards and driveways.

No other information has been released at this time.