PITTSBURGH (KDKA) – Customers of Pittsburgh-based Dollar Bank are not able to see transactions, and direct deposits are not showing up in their accounts.
A Customer Service Representative tells KDKA the bank’s computer systems have been off-line since 6:45 p.m. Thursday evening.READ MORE: Student Killed In Shooting Outside Oliver Citywide Academy
The bank’s IT Department was performing routine maintenance.
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— Dollar Bank (@Dollar_Bank) December 20, 2019
With the system down, it means all account activity is delayed and will not be updated until the system is back online. Some customers may not have been able to access account information via the Dollar Bank website or app, but in a tweet Friday afternoon, the company says those are now available.
The bank expects to have all direct deposits processed by 1:30 p.m. Friday afternoon.MORE NEWS: 1 Dead After Shooting In Bellevue
According to the bank, all other transactions have been processed.