PITTSBURGH (KDKA) – There are fewer empty seats at PNC Park this year, thanks to the Pirates’ playoff run last season.

And that’s led to some confusion over who will get post-season tickets this year.

Filling the seats at PNC Park isn’t the challenge it used to be. Die-hards want to be there for all the games. Some fans are happy with half – and others buy a 20-pack.

“We’re three triplets here, we always go to games,” said one fan. “There’s an inherent responsibility to provide what they say they’re going to provide or what they expect the consumer to buy.”

He’s talking about the new ticketing guidelines. Twenty-game plan holders will now only be able to purchase a max of two post-season strips during the exclusive online sale.

“Whenever you’re any type of a season ticket holder, full season, half-season,” said Craig Russell, “you’re supposed to get what comes with that, whether that be your first chance at playoff tickets or not.”

Just talking to fans at the Pirates-Braves matchup Tuesday night, it was clear there’s a lot of confusion.

“I understand where they’re coming from,” said Mackenzie Hayden. “You’re promised six games and you’re not getting them. That’s not fair to them at all.”

So the VP of communications sent us this statement: it says in part, “based on our capacity this season, we fully anticipate and are extremely confident that all of our 20 game plan holders who log on at the time assigned will indeed receive access to purchase two full strips.”

“As a fan, I’d be just as devastated,” said David Rhomberg. “You invest in those season tickets the whole season and you come back to find you’ve been stuck. It’s really betraying the fans. I don’t approve of it, I don’t like it.”

The Pirates are aware of the disapproval and dislike.

Trying to please everyone is a post-season priority.

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