PITTSBURGH (KDKA) – The extreme winter weather takes a toll on many things, but especially streets.

Many city streets are littered with potholes, but how do you get them fixed quickly?

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The pothole calls to the city’s help line have been pouring in and public works employees like Cory Kane, Eric Thomas and Justin Mazorek are working as fast as they can to fill the spots within the city’s standard.

“Three to five days – in a perfect world, three days,” said Bill Crean with public works.

Crean and PennDOT officials say they have to prioritize potholes, so how you report it can make a difference.

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“As much detail about the location as you can,” said Angelo Pampena with PennDOT. “Not ‘Where Isaly’s used to be’ or ‘do you remember where the liquor store was?’”

And when you report your tire eater, make sure you include the information that raises red flags, how it’s impacting traffic and safety.

So if you call in a pothole, remember safety issues come first and traffic volume second.

“The needs of the many outweigh the needs of a few, we just have to go that way,” Crean said.

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