PITTSBURGH (KDKA) — For those looking to make some home improvements this fall, the Better Business Bureau of Western Pennsylvania has a warning.
Do your research.
“Fall is a popular time of year for many homeowners to think ahead and prepare for the upcoming winter season by completing necessary repairs or starting time-sensitive projects,” says Warren King, president of the Better Business Bureau of Western Pa. “In many instances, consumers think they are getting a great deal, but fail to do their research and end up losing money to companies that do not fulfill their obligations.”
Lead Construction from Slippery Rock was recently investigated by the BBB over complaints from consumers that work on their homes were either never completed or never even started.
Consumers that hired Lead Construction also had complaints that they couldn’t reach the business for refunds.
This has led to Lead Construction receiving an F rating from the BBB for failing to respond to these complaints.
The BBB has six recommendations for consumers that are planning to hire contractors for home improvement this fall:
Anyone that believes they have been the victim of a home improvement scam can go to the Better Business Bureau’s website and file a claim at this link.